Refund policy

 

(i)         Saltist is not obliged to accept any request by you for a cancellation or amendment of an Order;

(ii)       If you discover that you have made a mistake with your Order after you have submitted it to Saltist via the Website, you may request the Order be cancelled or amended. Saltist does not guarantee that it will be able to cancel or amend the Order in those circumstances;

(iii)     If you have made an Order and Saltist is unable to process the Order or Saltist does not accept the Order, Saltist will notify you and the Order will be cancelled;

(iv)     Saltist will refund any payment already made by you to your original payment method where an order is cancelled as contemplated by this clause, and before it has been accepted by Saltist.

v)       If proof can be provided that upon delivery, your goods were damaged in transit, please contact Saltist to discuss and arrange a replacement or refund according to the situation.

vi) Saltist does not accept returns unless a product arrives faulty or damaged in which case we will accept a return, or will send a replacement order out. If such situation occurs that we are accepting a return due to this reason, we will cover the cost of the return. Returns will be sent to: Kennards Storage Moore Park, 813-851 S Dowling St, Moore Park NSW 2021, Attention: Storage Unit 103.